Shipping Policy

Order Processing Time

Our product processing time, which includes order verification, production, assembly, quality check, and packaging, takes a maximum of 1-3 consecutive days before shipping.

All orders are processed and shipped from our office in China. Please allow for extra time during holidays and promotional seasons for the processing of your order.

Please note that orders will only be shipped once payment and delivery details have been approved. Delivery time frames begin from the date of dispatch. All orders are trackable.

Country Shipping Method Cost Delivery Time
United States Standard Shipping FREE 7 to 15 Business Days
Expedited Shipping $19 USD 3 to 7 Business Days
Canada Standard Shipping FREE 7 to 15 Business Days
Expedited Shipping $19 USD 3 to 7 Business Days
*Note: Due to the high demand during the holiday peak season, there might be delays in package delivery.*

For Standard Shipping, the package is delivered using the national post service (USPS), while Expedited Shipping utilizes either FedEx or DHL for delivery. Feel free to contact us anytime to obtain the latest information and best practices regarding shipping to your country/region. If the delivery time is delayed, kindly reach out to us promptly so that we can liaise with our courier partner to accelerate the delivery process.

Taxes and Duties

Please note that the prices displayed on our website are tax-free in US dollars. Any applicable taxes and duties are not included in the checkout total and the customer is responsible for any extra duty charges. These are determined by the customs agency in the destination country. The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this, and we recommend consulting your local postal service to determine if this applies to you, as Goshall does not bear the responsibility for customs fees, import duties, taxes, or any other charges.

You may track your order here!

Please be patient if there have been no scanning events in the past 24 hours - it may take about a day for the system to catch up. Tracking information will be available within 1-3 days after the shipping company has dispatched the package. If the carrier's system is not yet accessible, you can contact us and our team will quickly get back to you. We will ensure the safe delivery of your order.